First New York Federal Credit Union-0
First New York Federal Credit Union-0
Credit Union

First New York Federal Credit Union Glenridge Rd, Schenectady, New York

3.0
(8)Check map
Phone:
+1 800-734-7375
Website:
http://www.firstnewyork.org/
Address:
19 Glenridge Rd, Schenectady, NY 12302, United States
Hours:
Thursday9AM–5PM
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    First New York Federal Credit Union Reviews

    3.0 stars based on 8 reviews

    Featured Comments:

    • S

      Steve Jensen

      5.0

      Great bank. Constant employee turnover makes it less personal than it used to be.

    • K

      Kathie Russell

      1.0

      I was extremely disappointed in the customer service I received from the assistant manager. I arrived at the branch to open a business account and it was clear she did not know what she was doing. She opened up two savings accounts and told me she did not know how to close one but would look at it later. We were interrupted two times. I mentioned I had to leave at a certain time and her response was it may take longer. I was already there for over an hour and it still was not open. Seriously! I called another branch and was told it takes about half an hour to open a business account. Since I had to go to the post office before it closed I told her I would be back in 15 minutes. When I came back my account was still not opened and I was told I would have to wait. Five minutes before they closed she called me and told me I would have to come back in to finish the process. I mentioned I was disgusted in the customer service and her response was there were other people that needed attention. Unbelievable! She called me on that next Monday and asked what I wanted to do and never apologized for Saturday’s experience. I told her I was shopping around at other banks. I had to go back to the branch this Saturday to pick up my paperwork and followed up to see that the two savings accounts were closed. They were not. I was waited on by a member service representative named Bobbie who was an absolute delight. She was conscientious and professional. If you need member assistance I highly recommend her. I have been a member for 57 years and the customer service I received trying to open a business account has made me decide to open it elsewhere.

    • N

      Nick Nielsen

      1.0

      If you like a bank that has an unreliable atm that never allows you to do anything. This is the bank for you.

    More reviews (5)

    Payday Loan Calculator

    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Thursday :9AM–5PM
    • Friday :9AM–6PM
    • Saturday :9AM–1PM
    • Sunday :Closed
    • Monday :9AM–5PM
    • Tuesday :9AM–5PM
    • Wednesday :9AM–5PM
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    FAQs

    • 1. How to Contact First New York Federal Credit Union?

      Please Call +1 800-734-7375. You can submit contact form for further negotiation.

    • 3. How Can I Obtain a Loan at First New York Federal Credit Union?

      You can apply on their website whenever you want to take loans.

    • 5. What if I Fail to Pay My Loan On Time?

      You need to contact your lender for negotiation before you commit a breach of contract if you can't repay the debt.

    • 2. What's the Address of First New York Federal Credit Union?

      19 Glenridge Rd, Schenectady, NY 12302, United States could be the location of First New York Federal Credit Union. You can find more similar loan stores here.

    • 4. Does First New York Federal Credit Union Register as an Agency or a Lender?

      First New York Federal Credit Union is a Credit union open for all kinds of loans. Besides, you can try WeLoans which will match you with the best lenders for you to compare.

    • 6. Does First New York Federal Credit Union Accept People with Low Credit Scores?

      Sure, please contact them for more details before you move forward.