Flagstar Bank S Centerville Rd, Sturgis, Michigan

Flagstar Bank Reviews

4.0 stars based on 4 reviews

Featured Comments:

• x

  xXChroniesies Xx

  5.0

  Great bank all around. The girls are awesome and do an amazing job. Thanks for all the hard work that you do :)

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  Response from the owner

  Thank you for sharing your experience with us. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

• S

  Sam Salisbury

  4.0

  Opened a checking and savings account with Flagstar in Sturgis, MI. Working with Megan was a joy and privilege.

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  Response from the owner

  Thank you for sharing your experience with us, Sam. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

• J

  JWS 1216

  1.0

  Flagstar overall is a big disappointment. My wife and I were Wells Fargo customers for 6 years prior to Flagstar taking over and it's been nothing but poor/abusive service since then. (Abusive is at the end of the 3rd paragraph... keep reading.) Today was the WORST!! My Bride of 36 years passed away 2 weeks ago. I went in to try and set up an "Estate" account so that I could use her final paycheck. They informed me that I need to see a lawyer. Fine. So be it. The WORST part was that there was absolutely no condolences offered for my loss!!! Everywhere else that I've had to go to finalize her business... her employer (HR and Payroll), the SS Office, a cpl of CPA's, and even the lawyer over the phone, all offered me their condolences. But not the staff at Flagstar/Sturgis. Not one word of comfort from either of the managers that tried to help me today. In fact, when I said in frustration that, "I'll go broke before I have access to this check!" One of them offered a stupid grin and said, "That's how it is sometimes." After the dust settles, it's time for me to find a new bank.

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