Flagstar Bank Woodward Ave, Birmingham, Michigan

Flagstar Bank Reviews

2.0 stars based on 5 reviews

Featured Comments:

• R

  Roy McAnnally

  5.0

  Excellent Service - Courteous and helpful Bank Manager and Administrative Assistants.

• T

  Taylor Bagos

  1.0

  Women places me on hold while I’m in the middle of my sentence and never picks back up. Do better ladies. I’m definitely going to a new bank

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  Response from the owner

  Taylor, thank you for taking the time to provide your feedback. We apologize that we provided a less-than-ideal experience. We work hard to ensure every experience you have with our team is a positive one, and we would love to learn more about your situation. Please contact us at (888) 248-6423 during the below times to discuss your visit and how we can work toward improving in the future. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET."

• I

  Icha Himura

  1.0

  Please do not go to this branch, the assistant manager, Arjeolla is very unprofessional and will mislead you to get more sale and she would refuse the false statement she made. She only cares about making her number and sale but when there is an issue, she will run away or refuse to fix it. The manager is also never pick up the phone. I already warned my friends and colleague about her. Go to a different branch because this one is very unreliable.

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  Response from the owner

  Prisca, we apologize that our service did not meet your expectations. We value customer feedback and are working toward making sure you have a more positive experience with us going forward. Please reach out to us at (888) 248-6423 during the below times with any comments or suggestions you wish to share. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET

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