Flagstar Bank Home Loan Center Broadway Providence, Rhode Island

Flagstar Bank Home Loan Center Reviews

3.0 stars based on 2 reviews

Featured Comments:

• L

  Lucie contente

  5.0

  Great experience working with Sally Herreid at this bank. Buying a house is stressful but she made it better. Always there to guide the process and answer my questions. Thank you Sally and team!

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  Response from the owner

  Thank you for your positive review, Lucie. We would love to know how we exceeded your expectations or if there is anything else we can do to improve your mortgage experience. If you'd like to provide any further feedback, please reach out to (855) 399-9890 during the below times: Monday-Thursday: 8 a.m. to 8 p.m. ET Friday: 8 a.m. to 7 p.m. ET Saturday: 10 a.m. to 3 p.m. ET

• T

  Tom Simbron

  1.0

  This bank sells your info and opting out is a pain. You need to send them a letter or sit on hold for 15 minutes and ask them not to sell your private information. Like they don't make enough from the loan interest.

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  Response from the owner

  Tom, thank you for taking time to share this concern with us. Please know that we take your privacy very seriously and in accordance with Flagstar’s Privacy Policy, our company does not share information with affiliates or nonaffiliates for marketing purposes. Our privacy policy can be found here https://www.flagstar.com/legal-disclaimers/privacy.html if you would like to review. If you have additional questions about our information sharing practices, please call (800) 634-6486. We apologize for any inconvenience this may have caused.