Foothills Bank - Kingman Stockton Hill Stockton Hill Rd, Kingman, Arizona

Foothills Bank - Kingman Stockton Hill Reviews

2.7 stars based on 12 reviews

Featured Comments:

• B

  Brian Cull

  5.0

  Great Job and Great Service with monthly fee’s Thank You Foothills

• M

  Matthew Durbin

  1.0

  Lacks any modern day banking features for the most part. ATM is outdated, bill pay is outdated, paying a loan with online banking is difficult, credit cards are offered through a third party.

• S

  Spencer

  1.0

  Thieves. Straight thieves. Horrible customer service. One day their mobil banking shows I have $90 available to spend with a pending $100 dollar charge & pending $390 charge. Nothing else pending. Go on trip for a few days with poor cell service, used my card a few times for some small purchases totaling maybe $45ish, check the account four days later when the trip is over, had cell serivce again was had returned to work life to find it's overdrawn with almost $300 in overdraft fees, now shows diffrent numbers than before claiming the 390 charge over drew my account. Never got one notice of any kind, even though I opted for it. Called customer service and get routed to a main office. Told them the problem and that they showed the wrong numbers in the account and also failed to notify me of anything and that I'm not going to be responsible for those fees to try and straighten this all out, got told the branch has to call me, that took two days and all the branch lady wanted to do was talk down to me as if I'm stupid and justify themselves to say its not their fault they can't always add and subtract to show the correct available balance, it was my fault for trusting them to handle anything and expecting them to do what they either lied about or straight up didn't explain when I opened the account, said she wouldn't do anything about the fees, wouldnt admit they messed up by showing incorrect information and not telling me about it. So I said I would be banking somewhere else then, said that she didn't really care. Very rude. They would rather loose the customer than admit they don't work very well. The few times I went inside all they do is talk down too customers with problems as if they're stupid. Put off by having to anything minor a banker may have to do like looking up and account number. Try literally any other bank. Never been treated so poorly by a bank. Would give less than one star if possible.

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