Fox Communities Credit Union S Military Ave, Green Bay, Wisconsin

Fox Communities Credit Union Reviews

3.7 stars based on 18 reviews

Featured Comments:

• n

  nick garrity

  5.0

  Been using Fox CU for years. Always friendly and helpful.

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  Response from the owner

  Thank you so much for the five star review, Nick! We appreciate you being a Fox member :)

• J

  Jordan Dellis

  1.0

  My dad died from cancel and my mom had put some of her stimulus and income money in his account, which they shared. When you die, certain debts are canceled, but when my dad died, they took all the remaining money in the account and applied it to his bill and wouldn't give it to my grieving mother. My mom is trying to pay for funeral expenses and most of the money in the account was her personal income and government stimulus money. This bank wouldn't give her a dime and told her too bad. Do not use this bank. They are ruthless and they take advantage of a grieving widow and stole money that belonged to her.

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  Response from the owner

  Jordan, firstly, we are so extremely sorry for the loss of your dad. Secondly, money matters are the last thing your family should have to worry about during a sensitive time like this. Our Vice President of Member Solutions will be reaching out to your mom today to let her know we will reverse those deposits so she has access to those funds. In the meantime, if you have any questions, please don't hesitate to reach out. Our sincerest condolences for the loss of your dad.

• A

  Aubrey Nichols

  2.0

  Took over a week to get my debit card. I had to call in and request a new one because the first got “lost” in the mail. The lady on the phone was very nice and said she would make a new one and send it the military branch in two days. I did receive a call after waiting those two days and I picked up my card. ONLY for it to be the first card that had been lost.

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  Response from the owner

  Aubrey, we are very sorry you had so much trouble getting a new debit card from us. We are very glad we were able to send you home with a working card, please feel free to stop back in or call us at 920-993-9000 if you have any problems at all with it. We appreciate your patience with us and we look forward to serving you in the future.

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