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- Franklin American Mortgage Company Cir, Tower, Franklin
- Phone:
- +1 615-778-1000
- Website:
- https://www.franklinamerican.com/
- Address:
- 6100 Tower Cir #600, Franklin, TN 37067, United States
- Hours:
- Wednesday8AM–5PMOPEN NOW
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Franklin American Mortgage Company Reviews
3.1 stars based on 21 reviews
Featured Comments:
J
John Eich
5.0
Just a super company to deal with. Very professional and courteous.
B
Brian Murphree
2.0
Used Franklin American twice in the past 10 years. Both times, my loan was sold to another bank, which is typical, but I specifically requested my loan not to be transferred. It was still sent over to PNC. That said, this week, I submitted a new request for another re-fi on the website and saw no response for at least 4-5 days. I think we're done here. Clay was awesome to work with, but everything after his involvement was just so-so. Your experience might vary.
J
Jen T
1.0
Been with this mortgage company 3 years now, we didn't choose them, our loan got sold to them. I hate dealing with them. Every time I call and ask a question or make a request and it is a no, they send me a letter basically saying, hey dummy this is what you signed at closing so no and stop calling us. One time they even sent a FedEx with a copy of the closing documents when all I requested was a one time waive of a fee, which the first customer service rep said would not be a problem but when I didn't receive it and called back they refused. The FedEx probably cost more than the fee refund. When I had a question about escrow they could not explain how escrow works or why shortages keep occurring. Plus I keep getting conflicting info from customer service, and their automated phone system hangs up on me. It's the worst. Can't wait to refinance somewhere else!
More reviews (18)
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Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Wednesday :8AM–5PM
- Thursday :8AM–5PM
- Friday :8AM–5PM
- Saturday :Closed
- Sunday :Closed
- Monday :8AM–5PM
- Tuesday :8AM–5PM
FAQs
1. How Can I Make Contact With Franklin American Mortgage Company?
You can call them at this phone number +1 615-778-1000. Using their website's online form can be helpful.3. How Can I Get a Loan at Franklin American Mortgage Company?
You can fill out their online application form on their website. If you need a same day loan, you can visit WeLoans for further details.5. What Happens If I Can't Repay My Loan?
The best way is to speak with your lender if you think you might have difficulties making your payments on your loans. Your lender may either accept to change your due date or let you skip payments for several months.
2. Where Can I Find Franklin American Mortgage Company? How Do I Find It?
Franklin American Mortgage Company is at 6100 Tower Cir #600, Franklin, TN 37067, United States. Use the map to discover the shortest path. You can find more nearby loan stores in Tennessee here.4. Is Franklin American Mortgage Company an Agency or a Lender?
Franklin American Mortgage Company is a Mortgage lender. However, WeLoans, as an online lending broker, can help you establish connections with more than 100+ lenders to get a loan with no credit check.6. Is Franklin American Mortgage Company Provide Loans for Bad Credit?
Yes. Nevertheless, if you need online loans for bad credit, WeLoans is a good option.