Freedom Mortgage- Call Center Sw Millikan Way, Beaverton, Oregon

Freedom Mortgage- Call Center Reviews

1.0 stars based on 10 reviews

Featured Comments:

• K

  Keith Koch

  1.0

  **EDIT** Update: After this latest edit to my review, @Freedom added fraudulent negative comment to credit report which is under dispute as retaliation. @ Freedom Mortgage, if you truly regretted the "negative" experience I AM having, as you say in your response. You could refund the Foreclosure fees you snuck in at the buzzer like the chop shop you are. But we all know that won't happen, don't we? No saving face here...AVOID THIS TRASH COMPANY AT ALL COSTS Reported innacurate payoff amount in verbal and written form to title company, causing more than a 16k difference in expected and actual payoff. Pursued and finalized a foreclosure process during closing despite 2 seperate confirmations that there would be no issues with the sale. Prevented title company from paying off loan to tack on 2.5k in foreclosure costs. This company is garbage, and I am exploring the possiblity of suit for damages. AVOID AT ALL COSTS. Trash humans run this place.

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  Response from the owner

  Keith, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

• R

  Roger Huntman

  1.0

  AVOID THIS COMPANY.Shop for a different mortgage company. The minute I asked them NOT to shop my information to their brother and sister company (because I was getting non stop tries to get me to refinance to a worse deal), they suddenly began to say they never received my payment on time and started charging me late fees. I send my check WELL within the time frame. I am one step away from reporting their shady practices to whatever the equivalent of the securities commission is for mortgages.

• n

  nicole brown

  1.0

  Absolutely under no circumstance would I ever recommend this company. They have $23k of my money they received in over payment. While I can understand not just sending that amount back without some kind of steps needing to be taken, this company straight up REFUSES to give answers. They claim one thing one call. I call a few days/weeks later and their notes are OPPOSITE of what is told to me when I’m on phone. Then they give a new excuse as to why they can’t figure out where the funds are. Now I spend hours on hold and then I’m told a supervisor will call me and they never do. Attorney is hired and I’ll be getting my 23k plus some with my attorney taking action.

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