Frost Bank Congress Ave, Austin, Texas

Frost Bank Reviews

3.6 stars based on 11 reviews

Featured Comments:

• H

  Hallie Spurlin

  5.0

  Frost Bank is amazing. I will never bank anywhere else. I have had many not so great, and some terrible experiences with other banks. I have been with Frost for over 10 years and I can say every experience I've had has been great. Helpful, prompt, knowledgeable staff, no matter which location. You always speak to a live person when you call. Thank you!

• E

  Eric Baemayr

  1.0

  Don't bother trying to open an account with these guys, they'll make you jump through so many hoops it's not worth it. I have 4 large accounts with JP Morgan (Merchant, business, investment and personal) and wanted to move them over to Frost. I called their number, the lady said I have to go to a branch to speak with a banker and investment advisor. I asked to make an appointment, but she said just show up, they don't do appointments. I drive downtown, park and I'm greeted by another gatekeeper (the receptionist) who gives me a 15 second speech about the perks of a checking account. Then I tell her I want to open a business account and she grills me on if I'm filed correctly, do I have an EIN, etc.. (Basically trying to vet me). I just tell her it's a very well established company and I just need to speak to a banker about what Frost offers. She hands me a posted note with a phone number to call, and that nobody will meet with me there since I haven't "gotten to that point yet". Good riddance Frost, I'll take my business elsewhere.

• J

  Joe Jackson

  1.0

  The people that answer the phone is very rude He’s name is Same . We’re goes around comes around. Life is too short to be discriminating against somebody else.

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