Georgia's Own Credit Union Jonesboro Rd, Morrow, Georgia

Georgia's Own Credit Union Reviews

3.1 stars based on 26 reviews

Featured Comments:

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  Liz Coffee

  5.0

  Wait times can be long but these folks go above and beyond to help you. Worth the wait! Jennifer Griffin really pulled through for us in a pinch and we will eternally be grateful.

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  Shanetta McGhee

  2.0

  I’ve been with them for years. Lately I’ve become So disappointed in the way they work. I spoke with a representative regarding when my account says that my remaining balance shown includes my pending items. Well lately that hasn’t Been true because when my pending items actually post my balance changes. She told me that the balance shouldn’t change because my pending items were included in it and to send her screen shots showing that this occurred. I sent the screen shots and no one has contacted me back regarding this matter. This continues to happen which is giving false amounts in my account and has even caused items to overdrafts. I’m just going to withdraw from using them, I’m getting great things about another credit union and I’m leaning towards taking my services to them

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  Response from the owner

  Hi Shanetta - Sorry for any confusion you have regarding your balance and the lack of response on this. Hopefully this info can shed more light on it for you: Your account balance is the total amount of money that is currently in your account, including any pending transactions. Your available balance is the total amount of money in your account that is accessible for purchases and withdrawals, as it includes the subtraction of pending transactions and holds from your account balance. However, the available balance does not include checks which have not been cashed or any deposits which have yet to post. Overdraft fees are determined using your available balance. If you have any other questions, please reach out directly at [email protected]. Thanks!

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  Aquasia Deshay

  1.0

  Worst bank ever!!!!! I had to pay to get my own statements it seems like they are trying to take money any in everywhere they can… they even charge a maintenance fee to have an account open (where do they do that at) At George’s own credit union…Please don’t waste your time😡😡😡

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  Response from the owner

  Hi Aquasia - Sorry to hear this is how you feel. We do charge $2 for mailed statements, but offer eStatements free of charge for members. The only maintenance fee we charge is for our Perks+ Checking account, which offers more benefits that our All Access Checking account which is free. If there is anything we can do to assist further, please reach out directly at [email protected]. Thanks!

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