Georgia's Own Credit Union Peachtree St, Atlanta, Georgia

Georgia's Own Credit Union Reviews

2.0 stars based on 29 reviews

Featured Comments:

• B

  Behind the Foundation

  4.0

  I like this credit union, and the employees here are always pleasant, hands down, they make me feel like family!!🥰 However, the ATM is ALWAYS DOWN or inoperative as in certain functions. I live 5mins from this branch. Today, I really needed to deposit money for emergency purposes, and the atm DID NOT ACCEPT CASH DEPOSITS TODAY, so I had to drive to Marietta’s ATM which is 30-40mins away!😳😱 BIG INCONVENIENCE—-PUUUULEAAAAAAAZZEE (please) GET IT TOGETHER!!🤯😡

• l

  leah miller

  1.0

  If I could give a negative rating I would. They don't even deserve one star. The worst experience EVER took them almost 3 weeks+ to close a simple auto loan. Why did I need 4 officers to get one loan closed out???? Due to me not being able to get the proper assistance needed, I lost several opportunities to get the car I wanted at a good price had to settle. The officer that approved my loan went on vacation after doing so without notifying someone to take over my loan. What kind of business does such a thing? I had no idea I had been approved. It is simply unprofessional. I felt in the dark during the entire process. Granted there were a few helpful people along the way it still was a difficult process. Go somewhere else for your loan, also banking with them is annoying. I can't wait to close my account out and go to Navy Federal or literally anywhere else. So many restrictions and fees, they should rename themselves Wells Fargo 2.0. You might as well just go to real bank at least you can get actual customer service and talk to someone with out hitting their voicemail 3432 times.

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  Response from the owner

  Leah - We are sorry that you received poor service. We'd love the opportunity to have someone reach out to you directly and try to make things right if possible. If you'd like, please send us your contact info to [email protected]. Thanks!

• D

  Danielle Bocage

  1.0

  I've been with them for quite some time and currently having them make a late payment correction on my credit report when I have an image of the check they deposited "before" my 27th due date. Also, they have been charging me various late fees; either $25 or $37 at times which isn't normal. They state late fees are $25 so why am I being charged $37? I've filed numerous disputes and complaints; next stop is the BBB and then getting myself a Lawyer since I know they are violating parts of the Fair Credit Reporting Act.

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  Response from the owner

  Danielle - We'd be happy to have someone look into your situation further if you'll email us your contact info at [email protected].

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