GeoVista Credit Union S Columbia Ave, Rincon, Georgia

GeoVista Credit Union Reviews

3.8 stars based on 10 reviews

Featured Comments:

• J

  Jeanie Klezaras

  5.0

  Just an overall great customer relations

• S

  Shannon Hubbard

  1.0

  This is literally the most frustrating credit union I've ever utilized. I try to keep my funds elsewhere but decided to take Vista for a spin again and was reminded why. Their app and website is too basic and doesn't give control to the user. They don't make it simple to add an external account to transfer funds to on the site or in the app. Need to cash app multiple people in one sitting? Prepare for a frozen card and a headache. The system is supposed to give a courtesy call before they freeze your card and the past two times I've not received a call. Why they don't have an in app option to freeze/unfreeze it yourself in 2022 is beyond my understanding. If you're reading this while searching for a credit union to join, please call Navy Fed. They can set you up over the phone. If you ever need a replacement card they overnight it or you can walk into a branch and they will make one for you on the spot (had to wait a week to receive a replacement from vista and when my lost was returned before the new one arrived they couldn't even temporarily reactivate it so I could withdraw funds). With Navy Federal you can do and find whatever you need from their app. Need your account and routing number? No problem, you can find it in the app (not visible in app or website with Vista). Need to use Zelle or transfer to an external bank? Guess what?! WITH NAVY FED IT TAKES MINUTES AND IS EASY AF!!! Their customer support staff is available 24/7. I actually remember when they set up my account in 2015 at 2am!!! You can freeze/unfreeze your card whenever you need. If you have direct deposit they repay your ATM fees. I really have nothing negative to say about Navy Fed. You don't need to be military to join, an account holder can sponsor you.

• A

  AyeJay Kay

  1.0

  Since getting an account with them a little over a year ago I've had nothing but problems. The people at the bank itself seem to have just as much information about their procedures as I do. The atm is ALWAYS an issue. Their app doesn't work more than half of the time. I had random charges to my account. Their "security" for "protecting" the customers money is a joke. Cashapp is more helpful & convenient 🤔😫 freaking cashapp!! This bank is a joke!! Pay close attention to your account & transactions... money will randomly go missing!!

  ---

  Response from the owner

  Good Morning. I have read your review and I am sorry you are not having a good experience with us. Please call me at 912 368-2477 and ask for Steve. I would like to talk to you and see if there is anything I can do to try and help you with some of your issues. We strive to make every member experience good. Please let me know what I can do to try and help you out with this issue.

More reviews (7)