Grow Financial Federal Credit Union: Hyde Park Store S Blvd, Tampa, Florida

Grow Financial Federal Credit Union: Hyde Park Store Reviews

3.8 stars based on 31 reviews

Featured Comments:

• A

  Anthony F

  5.0

  I have been a member/customer since 1995. I a have always been dealt with professionally and quickly. Find them very customer friendly especially if you always use the same few branches.

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  Response from the owner

  Thank you for sharing your experience with us, Anthony! We're so happy to hear our Hyde Park store team members have been able to serve you so well. We appreciate your longtime membership!

• E

  Eric Rosenberg

  1.0

  Would not recommend this location. This was my first experience with grow and would be my last if not for my bp wanted to do grow and we aren’t able to do suncoast. We had been trying to get together here for awhile and when we finally got in they said some things that weren’t true which they eventually backpedaled on and just said their manager was out on lunch (at 4pm?) and that we should have made an appointment (among all the other random stuff they said we needed then backpeddled on). Overall did not feel they wanted our business. Plenty of staff but no one wanted to do any work. Big waste of time going to this location. Hopefully others are better. Would recommend closing or reviewing staffing for this location as it’s right by other branches anyways.

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  Response from the owner

  We’re sorry you didn’t receive the level of service you deserve and expected from Grow and don’t feel that you can recommend us, Eric. We would love the opportunity to serve you better. If you would like to discuss this further, please feel free to send an email with your contact information to [email protected]. We’ll be happy to have the store manager reach out to directly.

• N

  Nephetalie Jules

  1.0

  This is the worst customer service I have ever received at a bank. I wanted to open a new bank account and they took 1 hour to call me. I left my driver’s license with the banker because I decided not to bank with them because she couldn’t answer any of my questions about the bank. I came back a couple days later and she informed me that they threw it away. The representative never tried to contact me or anything. I got a lawyer involved.

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  Response from the owner

  We're sorry you had this experience at our Hyde Park store, Nephetalie. We value the security of your personal information and do our best to protect it while we serve you. If you would like to discuss this experience further or provide additional feedback, please send an email to [email protected] with your contact information. We will be happy to have someone reach out to you directly.

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