Gunn Nissan of Denton S Interstate 35 E Corinth, Texas

Gunn Nissan of Denton Reviews

4.7 stars based on 999 reviews

Featured Comments:

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  Martin Villarreal

  5.0

  I had a wonderful experience at Gunn Nissan of Denton. Kevin Adams and Ryan Smith gave me a great deal on a 2022 Kicks. Kevin explained all options available. He gave me a detailed run thru of the Kicks features. Ryan gave me a thorough explanation of protection options and a sweet deal on the financing. Gunn Nissan of Denton offers the best products and service at the best price. If you're in the market for a vehicle be sure and visit this dealership. The staff here is kind and very professional. I couldn't be happier with my purchase. Thanks Kevin and Ryan.

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  Response from the owner

  Martin, you absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Kevin and Ryan delivered the excellent service we strive to provide each customer and that he exceeded your expectations. We’ll be sure to pass your review along. We look forward to welcoming you back to Gunn Nissan of Denton. Drive safe!

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  Navia Johnson

  2.0

  My initial interaction with the sales team at Gunn was good, as they were very attentive to assisting me in getting an appointment, as well as well as in the process of showing me the Buick I was interested in purchasing. But with stepping into the negotiating process, their customer service took a turn. First, they attempted to hide added costs to the car (eg. Listing preparation costs as “accessories” as opposed to including it in the sticker price and when called out claimed it was “marketing”). Second, they attempted to add a warranty to the vehicle cost although verbally agreeing that it would not be added. And third, after more negotiations and coming back into the dealership to buy the car, they notified me at the END of sale that I would not be able to take the car I had just bought home with me due to paperwork needing to be signed by both myself and my mother who lives in Florida. I then had to wait 5 days to actually pick up the car I had previously bought. I’m happy to have been able to get the car I had my eye on as it was a great deal after negotiating for 3 days, however if I knew it was going to be such a headache post negotiation, I would have gone elsewhere. In all, my experience with Gunn Nissan was less than pleasant and very frustrating. Their customer service, communicative skills, and ethics are lacking and I wouldn’t recommend visiting in your car buying process.

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  Response from the owner

  Navia, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. Would you mind sending us a direct message on Facebook with your contact info so that we can reach out to you and learn more about your experience? We'd love the opportunity to understand how we can better serve moving forward.

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  Neely Joyce

  5.0

  Fatima was our sales rep. She was very friendly and knowledgeable. Fatima helped to make the process as painless as possible and I will definitely use her as my go to person.

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  Response from the owner

  Thank you, Neely! We’re glad Fatima could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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