Hancock Whitney Bank Sw Railroad Ave, Hammond, Louisiana

Hancock Whitney Bank Reviews

2.2 stars based on 10 reviews

Featured Comments:

• J

  Jason Byers

  4.0

  The Staff was very polite and helpful

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  Response from the owner

  Thank you so much for your feedback!

• m

  mallory bonck

  1.0

  I have a business account with Whitney. I run a business in New Orleans so this locations hours from 9-4 are an inconvenience already so typically I have to do everything on Saturdays. Well this location is open on Saturdays “drive thru” only until noon. So I pull on Saturday, 20 minutes before they close to make my deposit and get change, like I always do and they tell me they don’t do coins on Saturday’s and haven’t for months. I’ve been doing this for months now. Pretty sure she just didn’t want to deal with the coins 20 minutes before closing. It’s hard to run a business when you can’t even conveniently go to your own bank and get change.

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  Response from the owner

  Thank you for your review. We do not have a commercial lane available at that location, therefore we cannot send coin through the drive through tubes. You would have to request to come in the location. Our financial center manager at that location will reach out to you so that you may work out a solution together.

• H

  Hannah. M. N.

  1.0

  Worst banking experience of my life. They allowed my step mother to take $5,000 out of my account. I could never take out over $300 at the ATM. There hours are horrible. I went up there the other day to close my accounts and they only closed one of them, knowing that I no longer wanted to bank with them and had a different accounts elsewhere. All they want is money, the second you don't have anything in there they will change you and make it your fault.

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