HawaiiUSA Federal Credit Union Kapiolani Blvd, Honolulu, Hawaii

HawaiiUSA Federal Credit Union Reviews

4.2 stars based on 13 reviews

Featured Comments:

• A

  Amin Datosi

  5.0

  So I am banking with HawaiiUSA for several years now ( same branch) and I would say they have amazing staff like Molly who take care of customer and she goes extra mile to make customer happy, but over years I ran into two of their staff that they don’t even want to provide ordinary service. But overall I still would bank with them as long as they have people like Molly and couple other people. Just an advice to hiring team please think twice before you hire some of people that don’t even want to do the job.

• C

  Connor Y.

  1.0

  Today was the first time ever to have a bad taste left in my mouth, even after being with this branch for years, it was an associate that I never saw before so im assuming shes new and I'll say her customer service left me feeling unconfident in depositing my money, and although the bank teller next to her made me feel a little better, I might want to agree with a few people in their reviews (down below) in how I felt in the end, definitely feels different than how friendly it was before, might want to consider going to the Kahala branch or the one downtown. Thanks for the excellent customer service.

• S

  Steven Barc

  1.0

  Terrible service, I only wish Google would let me leave zero stars. They are also racist.

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  Response from the owner

  We sincerely apologize that you have this concern. HawaiiUSA does not condone discrimination in any way. We would like to learn more about your experience to better understand how we can best help and address this. Please give us a call at (808) 534-4300.

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