HomePlace Mortgage Inc Fort Campbell Blvd, Hopkinsville, Kentucky

HomePlace Mortgage Inc Reviews

4.6 stars based on 14 reviews

Featured Comments:

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  CarlyAnn Alexander

  5.0

  Teresa was awesome at answering my questions and helping me get through all the bumps in the road. Her and Connie are also very friendly. They truly put me in my dream home. I most definitely recommend both of them!

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  Response from the owner

  Thank you CarlyAnn. It's great to see a young adult purchase their dream home. You set a goal and achieved it !! Best Wishes, Teresa & Connie

• J

  Jeffery Watkins

  1.0

  I am very unsatisfied with the service that I received from the homeplace mortgage. About six months ago, my wife and I begin our search for a forever home. We begin speaking to one of the women in the office, who didn't necessarily answer all of our questions or concerns or walk us through the process of how to start our journey. However, she was in quite a rush to get my Social Security number and all of my information to see where I "stood" for buying a home. Well my wife and I decided to go with another company that we were more satisfied with and just recently home place mortgage after 6+ months of not speaking to anybody from this company or their realtor they used they decided to reached back out to me and decided to pull my credit on their own and now they're telling me there's nothing they can do to help me fix my credit now that they had dropped it telling me I have to file a complaint with each one credit bureau by myself instead of them fixing a mistake they made. I understand mistakes happen, and things may get lost in translation, but I never permitted them to rerun my credit, nor was I notified that they would. I am very upset and hope this helps someone who my been in my shoes.

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  Response from the owner

  Jeffery and Chayanne, We understand why you feel this way and certainly want to apologize for any miscommunication. Realtors and other professionals refer clients to us. We work together in good faith. Our goal is to make the homebuying process a pleasant experience for all. We value your concerns and will continue to improve our service to this community. Respectfully, Connie and Teresa

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  Eric Meador

  5.0

  Great people , helped out in a pretty unique situation buying my home ! Definitely recommend the whole team !

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  Response from the owner

  Eric, it was our pleasure helping you through a unique situation that other lenders may not. Best Wishes to you and your family! Teresa & Connie

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