Honda Financial Services N Independence Mall E Philadelphia, Pennsylvania

Honda Financial Services Reviews

1.8 stars based on 19 reviews

Featured Comments:

• B

  Brian Peters

  5.0

  Im not so sure what some people are talking about unless they have not done their part with their own credit. Everyone I have encountered has been EXCELLANT! My lease term was good and then I decided to purchase it out everyone was very helpful and detailed. Thank you American Honda!!

• M

  Myar Dandash

  1.0

  Lost my lease check. Not willing to deal with this situation at their end

• J

  Jazmyne Morris

  1.0

  DO NOT USE HONDA FINANCIAL SERVICES! They are far from being military friendly and have been the WORST mistake. They REFUSE to let me sell the vehicle- I bought the vehicle and then a couple months later we received orders to go overseas to Germany. It took me nearly two months to convince them to give me a permission to ship letter. Finally just weeks before leaving they did. Then, a rock hit my windshield two weeks before our PCS. Due to the shortage, all estimates for it to be fixed was 4 months. I left the car in the states to be fixed. Fast forward 7 months, still NO ONE can fix it. In Germany the estimated wait time was 2 months. I pay $3,000 to ship it here privately. The week my windshield was supposed to be replaced, the auto shop calls and say the windshield never came in and it won’t be until OCTOBER. It has already been 10 months of me being unable to drive my vehicle. I’m not waiting 6 more. So I decide to sell me vehicle. The military base here requires me to have a simple statement from the lien holder that says I can sell my vehicle. I called Honda Financial Services and they say they don’t do the permission to sell unless I’m leasing, but they provide me with a 10 day pay off. I find out I’m absolutely required to have the permission to sell, so I call again and they REFUSE to give me the statement. The said someone should have told me that I’m not allowed to sell my vehicle. WHY DOES IT MATTER TO THEM?!? They get their money either way! And why did they just give me the pay off letter days ago knowing I’m going to sell, then say I can’t?!? So here I am, stuck with a vehicle that cannot pass inspection and I haven’t driven in nearly a year and they REFUSE to let me sell it.

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