Horizon Bank Franklin St, Michigan City, Indiana

Horizon Bank Reviews

2.9 stars based on 35 reviews

Featured Comments:

• K

  Kyle Nichols

  5.0

  I wish I could give this bank more than 5 stars! I have never seen better customer service & speed in a bank before. The beautiful ladies are always there for all my little questions, advice & a good laugh. Right before the Holiday weekend I had to come in and cash a check & I think I waited 6 minutes total in the branch & even though the tellers were running around HELPING everyone, they still took their time with me and gave me amazing service. Will be referring all my friends and family to this bank especially this branch! thank you all.

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  Response from the owner

  Hi Kyle Nichols, thank you for your kind words about the Advisors and the quality of service at our South Franklin branch! We appreciate the referrals as well!

• C

  Cheyenne Tipton

  1.0

  Don’t use this bank unless you want to wait up to 3 months to be refunded your money that the bank notified you was fraudulent.

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  Response from the owner

  Hi Cheyenne Tipton,we sincerely appreciate your feedback. Your concerns about your experience have been shared with our staff and management to ensure we learn from this and make necessary improvements.

• m

  matthew boucher

  5.0

  Great customer sevice!!! they alway go above and beyond

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  Response from the owner

  Hi matthew boucher, thank you for your kind words about our South Franklin team. We appreciate your rating and feedback!

More reviews (32)