Horizon Bank 1500 La Porte, Indiana

Horizon Bank Reviews

3.3 stars based on 7 reviews

Featured Comments:

• A

  Anne Spahn

  5.0

  The bank can stay open for 80 years.

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  Response from the owner

  Hi Anne Spahn, thank you for the 5 star review and your feedback!

• j

  justin kaufman

  1.0

  undisclosed fees and poor service. I've tried calling during business hours and they simply ignore half of them. they drained my account into the negative then closed it. apparently they do charge fees and the paperwork they gave me saying they didn't was false advertising. i didn't trust banks to start but this solidifies it. stealing from students is unacceptable and unethical.

• A

  Arielis Silfa Brens

  1.0

  VERY BAD SERVICE They are supposed to be there to help the customer and, for my experience, it was the opposite. If you are going to apply for a loan, don't let Sean Steder be your agent, he has no interest in helping the client. I went there requesting a loan that lasted more than 3 weeks to give me an answer, every time I tried to contact him, he was always “busy” and directly sent me to the voicemail, left messages and he never returned my calls. When I finally spoke with him, turned out that he submitted the application wrong and they denied the loan. He made me the application again, and again he sent it wrong. I wasted 1 month with him for nothing. So, I went to 1st Source Bank for a 2nd opinion and they approved the loan in less than 5 minutes with the same information I gave to Sean Steder. In conclusion, don't waste your time applying for a loan with Sean Steder at Horizon.

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  Response from the owner

  Hi Arielis Charina Silfa Brens, we sincerely appreciate your feedback about your experience at our Laporte branch. Your concerns about your customer service have been shared with our staff and management to ensure we learn from this and make necessary improvements.

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