Flagstar Bank Jackson St, La Porte, Indiana

Flagstar Bank Reviews

2.7 stars based on 27 reviews

Featured Comments:

• B

  Boomala Boomala

  5.0

  One of the better banks in Laporte. Very friendly and helpful. Easy access in the Drive-Thru. ATMs allow for cash deposits. You can't ask for much better

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  Response from the owner

  Thank you for sharing your experience with us, Matt. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

• A

  Ashley Bell

  1.0

  Went to this branch several times in the past. First 2 times trying to change my name on my account and my card, waited over half hour each time and the issue was never resolved. Had to go to another location (South Bend) to get it straightened out. Another time, Went to deposit my payroll check and they put a hold on it without telling me! The teller tried telling me I needed to tell them it was a payroll check even when the check said payroll on it. If it wasn’t for me checking my account online when I left I wouldn’t have had access to my own money! This branch needs improvement…..

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  Response from the owner

  Ashley, thank you for taking the time to provide your feedback. We apologize that we provided a less-than-ideal experience. We work hard to ensure every experience you have with our team is a positive one, and we would love to learn more about your situation. Please contact us at (888) 248-6423 during the below times to discuss your visit and how we can work toward improving in the future. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET.

• D

  D. Ridge

  5.0

  Just opened an account there. So far the employees & service were top notch.

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  Response from the owner

  Thank you for sharing your experience with us. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team.

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