Huntington Bank W 5th Ave, Columbus, Ohio

Huntington Bank Reviews

2.9 stars based on 16 reviews

Featured Comments:

• G

  Gina P

  5.0

  Friendly tellers. They are always quick and efficient. Drive thru is big and there are two ATMs: one walk up & one drive up.

• K

  Kyle Ferguson

  1.0

  I don’t even know why I continue to bank with Huntington. I’ve had not so great experiences with the Hilliard location, but this location is surprisingly worse. I show up today at 04:40 PM. All I was wanting to do is add my wife to my savings account, a process that takes 5 minutes, as we just added her to the checking account two days prior. The teller tells me: “have a seat a banker will be right with you.” So we sit and sit and sit until 4:59 where he then proceeds to ask us: “it looks like our bankers are still tied up, you will have to come back at a different time.” Shortly after this a “banker” comes around from the corner and says: “sorry guys I was supposed to leave at 4:30 today so I won’t be able to help.” All of this is happening while there is another customer STILL with a different “banker” but she was not asked to leave? I have no idea what customer service training these people get but one thing I can assure you is Huntington is not a customer first business. I worked countless customer service jobs throughout high school and college and one thing I know for a fact doesn’t happen is asking your customers who were there BEFORE closing hours to leave so you can leave at a decent time. Take some ownership and do your JOB. Save yourself the hassle and PLEASE go to a different location than this one. They are terrible.

• K

  Ken Kring

  1.0

  Huntington bought the bank we used. They send communications like this ... "As of, January 25, 2022, the funds have been deducted from the account from which you requested the funds be transferred. However, the funds may take another day to reach the destination account. The request will continue to show in your Status view as "Pending." We will notify you as soon as the transaction is complete." For this and many other reasons related to poor/possibly illegal service issues, I look forward to closing our accounts with the bank and using absolutely any other bank.

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