Johnson Financial Group Us Hwy, Hayward, Wisconsin

Johnson Financial Group Reviews

3.9 stars based on 4 reviews

Featured Comments:

• T

  Theresa Shatley

  5.0

  Never had a negative experience, we have been banking here for 13+ years. Everyone has always been polite, courteous, helpful and professional. Highly recommend

• B

  Brett L

  1.0

  They dropped my account saying it was overdrawn. I had never overdrawn and was confirmed when I called to figure out why. I also had money in the bank. With no warning, phone call, or letter, they closed my account and sent all of my funds via check, to a wrong address. I called to ask how it happened. They never came up with an answer and said they would call back with one. They never did. This has caused me to be late on rent and pay a fee. So now I'm paying for other people's mistakes. Very disappointed and slightly upset.

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  Response from the owner

  Hi Brett. We take customer satisfaction seriously and thank you for taking the time to express the frustration you have recently experienced. We appreciate your feedback and apologize for any confusion that was caused. We are glad our Branch Manager was able to connect with you and that all has been resolved. If you have any further questions, please do not hesitate to contact our team at 888.769.3796.

• M

  Matthew Fosterling

  5.0

  If you're looking to finance a home, or do your banking with a transparent, honest, hard working institution, Johnson Bank in Hayward is the place to go. I have been working with Tera and had nothing but a completely pleasant experience. In my experience, having dealt with several other institutions to secure a home loan, other loan officers use terms that aren't explained and the process becomes confusing quickly (especially for a first time home buyer). Never once did I have an issue with understanding the process, not due to my own education, but because Tera did a fantastic job of explaining every variable. If you're looking at reviews to decide where to secure a loan, save the time, take my word for it, and go in and see Tera.

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