Kemba Credit Union-0
Credit Union

Kemba Credit Union Merchants St, Florence, Kentucky

3.7
(12)Check map
Phone:
+1 513-762-5070
Website:
http://www.kemba.com/
Address:
5935 Merchants St, Florence, KY 41042, United States
Hours:
Tuesday9AM–5:30PM
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    Kemba Credit Union Reviews

    3.7 stars based on 12 reviews

    Featured Comments:

    • B

      Bianca Wanders

      5.0

      I have never before dealt with a bank that was so understanding, proactive, easy to deal with and customer friendly. Thank you for all you do, I will always make sure that I'm paying first the loan I'm having with you, before any other bill ;)

    • L

      Larry Mullins

      1.0

      This is the worst financial institution I have ever delt with. I was the seller of a property. The closing was over 20 days late because they completely neglected to do any of their paperwork, walkthroughs, or inspections. If it wasn't for our realtor, nothing would have gotten done. The staff at Kemba is at best incompetent. They scheduled closing for 11:00. Paperwork did not arrive till 1:00 and was incorrect. New paperwork was received at 2:00 and was incorrect. Finally got to sit down to close at 3:00. Kemba did not have funds available at the closing and assured us that the funds would be wired first thing in the morning. It is now the close of business the day the funds were promised, no funds, no transfer. Realtor and closing attorney still on hold with one of their representatives. All I can say is"DO NOT USE THIS BANK", unless you enjoy waiting and having your time wasted and not knowing where your money is.


      Response from the owner

      Larry, we are sorry for the delays you experienced. Many factors and entities are involved in real estate transactions, so we will review what step or steps in the process may have been the cause of the delay. We are escalating your comments to our executive management for their review.

    • B

      Barbara Antal

      1.0

      Trying to call ahead to see if there is a notary working today (Saturday) and can’t get through the call menu.


      Response from the owner

      Barbara, we apologize for your experience over the phone, as that is not in keeping with our standards. We appreciate the feedback and will work to improve the contact center experience for our members. We have escalated your comments and concerns to management for further review.

    More reviews (9)

    Payday Loan Calculator

    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Tuesday :9AM–5:30PM
    • Wednesday :9AM–5:30PM
    • Thursday :9AM–5:30PM
    • Friday :9AM–5:30PM
    • Saturday :9AM–1PM
    • Sunday :Closed
    • Monday :9AM–5:30PM
    click

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    FAQs

    • 1. How Can I Get In Touch With Kemba Credit Union?

      Dial +1 513-762-5070. You can fill in contact form for further negotiation.
    • 3. How to Apply for a Loan at Kemba Credit Union?

      You can follow on their website at any time you need loans.
    • 5. What if I Fail to Pay My Loan On Time?

      You need to talk to your lender for negotiation in advance if you can't repay the debt.
    • 2. Where Can I Find out Kemba Credit Union?

      5935 Merchants St, Florence, KY 41042, United States could be the address of Kemba Credit Union. You can find more nearby loan stores in Kentucky here.
    • 4. Does Kemba Credit Union Perform as an Agency or a Lender?

      Kemba Credit Union is a Credit union that may accept all kinds of loans. Besides, you can try WeLoans that can find you the best lenders as you like.
    • 6. Does Kemba Credit Union Accept People with Bad Credit?

      Sure, feel free to contact them for more details before you get a loan.