KeyBank Main St, Danielson, Connecticut

KeyBank Reviews

2.2 stars based on 9 reviews

Featured Comments:

• T

  Trevor Watson

  1.0

  If 0 stars was an option then my review would most definitely be a 0. This branch is horrible. First off they Hold your checks for 7 buisness days while saying 5 so i had to wait over a week for a 50 dollar check multiple times. Then they wouldn't even cover a 3 dollar charge when I have overdraft coverage and protection but let google play store overdraw my account 3 dollars twice in a week and kept charging me fees for the two 3 dollar charges and gave me no notice so i log in and now they say I owe 300 so its safe to say my credit is gonna be ruined but they are not getting a dime from me and I will be taking my business elsewhere.

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  Response from the owner

  Hello Trevor, we appreciate your feedback. Please send us an email at [email protected] with your full name and contact number. We'd be happy to review your account with you to see if you're eligible for a fee waiver. Refrain from including any account numbers. Thank you. ^PR

• F

  Fatty DoinKs

  1.0

  Don't go through the drive through unless you have an hour to kill, people who work here are insanely slow

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  Response from the owner

  Hi There- Thank you for the feedback. We would like to learn more about your experience. Please send us an email at [email protected] with additional information. Please reference Case #70200 in your subject line. Thanks ^KC

• G

  Gregory Waterbury

  1.0

  This is definetly one of the worst banks the putnam branch was super friendly and never had an issues I had a dispute a while back and the lady on the phone was giving me a lecture basically making sound like I wouldn't get my money back like the money would be coming out of their pockets but if it had happend to them it be a whole different story and on top of that I'm always being charged alot of maintenence fees and I'm always owing the bank it's ridiculous

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  Response from the owner

  Hi Gregory - We understand fees are frustrating. We would be happy to review your account and discuss ways to avoid maintenance fees on your account. If you'd like to email us, we can give you a call. Please send your full name, zip code, and phone number to [email protected] and include case #69145 in the subject line. Please do not include any account numbers. Alternatively, you can call us at 1-800-539-2968 or send us a message via online banking. ^SH

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