KeyBank S Main St, Evans Mills, New York

KeyBank Reviews

3.0 stars based on 8 reviews

Featured Comments:

• V

  Virginia Kellock

  5.0

  Great small local bank-VERY Friendly knowledgeable staff !!!

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  Response from the owner

  Hi Virginia, Thanks so much for taking the time to provide your feedback and 5* rating, it is much appreciated. I will be sure to forward this to the branch. ^LH

• D

  Dillon P

  1.0

  Worst experience I have ever had at a financial institution. All the staff were un helpful and rude. They have no relationship with their customers and assume everything is fraud. I would bank elsewhere.

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  Response from the owner

  Hello, we would like to look into what happened for you. Please email details (no account numbers) to [email protected] and reference case# 75972. Thank you!^CH

• D

  Debbie Call

  1.0

  Update: Nicole reached out to me 2/25 very thankful for her do that and understanding the issue . I have been a long time customer of this bank. On 2/23 I came in to make a withdrawal one teller was wait on a customer so I was waiting when the teller to the far left ask if she could help me. I said yes I need to make a withdrawal. She immediately asked me to take it from the ATM. The reason I did not go to the ATM is the amount I needed I can't take out at the ATM plus I needed smaller bills. She was very insistent that I use the ATM and when I told her I needed it broke down she says take from the ATM and I can break it down I'm busy doing something else. If you were working on something else way ask if you can help me. I walked out.

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  Response from the owner

  Good Morning Debbie, This certainly isn't the type of review we like to see but we do appreciate you taking the time to provide your feedback. I will be forwarding this to our Branch Experience Team. Have a good weekend coming up.! ^LH

More reviews (5)