KeyBank Dolson Ave, Middletown, New York

KeyBank Reviews

1.9 stars based on 10 reviews

Featured Comments:

• N

  Nitza Ramirez

  5.0

  How dare you say that the employees are unprofessional..they are great, give great advise, this branch have Spanish speaking employees also..if you dont like it gclose your acc. Go take your BUSINESS anywhere else

  ---

  Response from the owner

  Thank you, for your feedback, Nitza. ^JL

• N

  Nicholas Klupacs

  1.0

  Online Hours say this branch closes at 5. Drove 20 minutes out of my way to cash a check and they closed at 4. If you’re going to change your hours, at least update them… This is the only bank I know that does not have regular 9am-5pm banking hours. Major inconvenience to people with a job. Would’ve rated 0/5; if possible.

  ---

  Response from the owner

  Hi Nicholas- Thanks for reaching out to us. We do have different hours based on the day, you can check your local branch's hours of operation here: https://bit.ly/2TOCRpX. If there is anything more we can assist with, please reach out to us at [email protected]. Hope this helps ^KC

• D

  Dan Freeman

  1.0

  Very unprofessional service at the drive Thur takes them 20 mins to do one deposit

  ---

  Response from the owner

  Good Afternoon Dan, we are sorry to hear about your experience. We understand that having to wait can be frustrating? Have you considered using our 24/7 ATM or mobile banking options instead? You can even remotely deposit a check from the comfort of your own home. No need to go anywhere and wait. Hope this helps. Thank you!^CH

More reviews (7)