L&N Federal Credit Union Smyrna Pkwy, Louisville, Kentucky

L&N Federal Credit Union Reviews

4.4 stars based on 23 reviews

Featured Comments:

• k

  kristin estes

  5.0

  My son & I went in to start up new accounts with L&N. I was at my other bank 29 years but they moved and it became an issue with getting there before they closed they only have 2 locations in Louisville. So I’ve looked around and chose them. Everyone was very friendly to us, & helpful. Ms, Bonnie Carwile was so kind, knowledgeable, & helpful with us. I was nervous being I’ve been at my other back since I was 13. Though once we got into her office and began I immediately relaxed she’s a breath of fresh air. And a day later she sent us both welcoming/thank you cards! Places of businesses doesn’t usually go out of their way to send you welcoming cards, etc.

• L

  Lynn R

  1.0

  I had been a loyal customer for over 30 years. Checking, savings, credit cards, loans, mortgage, signed my kids up for accounts and co signed their loans. Referrals made. Absolutely loved them...until an unfortunate event caused us to default on home. They FORCED me to close accounts not related that I had for over 30 years which I did NOT want to do. I guess I expect more out of loyalty and continued business more than them. Too bad they turned me sour against them. Still remember going to L&N yard when bank was in a trailer.

• J

  Josh Hummel

  2.0

  Very disappointed in my last visit with this branch. Being a member 15+ years with them I’ve had no real complaints. I guess my issues is that they refused to cash a check for me that they’ve had no problems cashing in the past. But now it’s an issue or concern? I don’t understand what the apprehension would be considering they’ve cashed them for, with higher monetary value several times before. I’ve never tried to cash any counterfeit checks or anything crazy. I just expected my credit Union to treat me like a member and not so much like a criminal trying to get over. The lady spoke to me as if I should feel fortunate just to be a member. I didn’t appreciate this considering Walmart will cash the thing for 20 bucks! I’m really hopeful this was just a one time occurrence and the growth of this credit Union isn’t eroding their loyalty to their members low, middle and high income.

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