Lee Credit Now Downeast Hwy, Ellsworth, Maine

Lee Credit Now Reviews

4.5 stars based on 29 reviews

Featured Comments:

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  Erik Ford

  5.0

  Robin Cummings is the best!! Doesn’t stop until you have a vehicle!

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  Response from the owner

  Thanks Erik!

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  Hannah Sullivan

  1.0

  I bought a 2017 Chevy equinox from them and soon after I bought it I needed to replace the tires replace the battery fix a sensor on the motor and then within six months of buying it it blew a seal and drain completely from the motor. I had to take it get it fixed had it back a week and it did the exact same thing. The person who fixed my car did a lot of research and this is a common problem with a Chevy equinox they have an issue with the motor that causes build up and pressure in the motor and then blows out the seal. In the meantime my check oil light never comes on since I have put $6000 into the car I now have to put 3 quarts of oil in every few weeks because it burns through oil. I would not recommend buying a car from them unless you have somebody who knows what they’re doing check it out from head to toe.

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  Response from the owner

  Hannah, Thank you for taking the time to provide us with your feedback. We sympathize with your recent car troubles and are very glad you were able to speak with our manager to help find you possible resolutions. As he advised Chevy is the best avenue at this time as your vehicle is well outside of its warranty. We do encourage you to contact us if you need further assistance and are glad we have been able to help.

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  Heidi Fairbanks

  4.0

  We had an extremely positive, and easy time working with James (Jimmy) Lyons. Jimmy was personable, not pushy, and was able to answer all of our questions. We had great interactions with Robin, and Cassie. However, we had a horrible time with Alex. While waiting for Jimmy to finish up with a scheduled appointment, Alex approached my husband and asked him if he could help him. My husband stated clearly that we were being helped by Jimmy and we were waiting for the manager that was working that day ( I forget his name...also not super pleasant), to find out some info for us. Alex pressed again that he could help. My husband, again, stated that no, we had already been helped and explained the situation. This back and forth went on for 3 or 4 exchanges. At which point Alex got frustrated and said for us to go back with him to his cubby-desk area. Once in there he asked us all the questions we had already been through. At this point Jimmy overheard what was going on and said he was working with us. Alex continued on, ignoring Jimmy. Jimmy, again, stated we were with him, and we were waiting for the manager to get some info we all needed. In a huff Alex got up and went into the managers office. Alex stomped out and pointed to a different waiting area and said, "I guess you guys can wait in there." This was not our only less than awesome experience with Alex. While we were waiting for things to go through, we decided to head over to some nearby stores and get some other shopping done. The plan was to call Jimmy in an hour or so. My husband made the call. Alex answered. My husband asked to leave a message for Jimmy. Alex insisted he could help. My husband was very firm and said, "No. I need to talk to Jimmy. Please can I leave him a message?" Alex wanted to know a detailed message, and almost refused to take just a name for Jimmy to call back. Jimmy is a rockstar and I would highly recommend he be your man to hook you up with a great used vehicle. Be weary of Alex, as he seems to be a vulture, looking to steal customers from his co-workers. We also overheard him talking to a few of his own potential customers. He seems to really be into getting gossip on people, especially those down on their luck.

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  Response from the owner

  Heidi, thank you very much for taking the time to share your experience. We are super happy you were able to be helped in a professional manner by Jimmy. We will definitely look into the other aspects of your interaction and appreciate you bringing them to our attention.

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