Lone Star Financing Lakeway Dr, Austin, Texas

Lone Star Financing Reviews

3.9 stars based on 23 reviews

Featured Comments:

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  Michael Underwood

  5.0

  As a realtor here in Austin, TX, I’ve been working with Lone Star Financing for almost a decade. The loan officers at Lone Star financing are without a doubt the best communicators in the business. They provide timely updates to me and my buyers from the start of the loan to close of sale and I can't tell you how important that is during a real estate transaction. I recommend all of my clients use Lone Star financing because unlike a lot of mortgage companies they can close loans on time. During one of the most critical times of my customers lives, it's imperative that all links of the chain are strong. Having the right lender in place is key. Thanks Lone Star!

• K

  Kristin Wipff

  1.0

  They deserve negative stars. Do not use this company, this has been such a bad experience that I don't even know where to start. I'm not one to leave reviews about people, but I can't sit quietly about this. These people do not have their act together. They strung me along for two months, pushing my closing date 4 times. They didn't communicate, never answered my realtors phone calls, and never discussed anything with me about my loan, like adding points and not letting us know that I paid for a rush order on the appraisal because they forgot to order it. The loan ended up being denied over something that should've been seen before I was even pre-approved. Which means we may lose a few thousand dollars in earnest money, the inspection, and appraisal because they didn't work on my file until after the 2nd closing date was pushed.

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  Response from the owner

  Kristin we are truly sorry for your experience and would like to know more details about your loan officer and details of your specific case. So that we can gather your information confidentiality and look in to this further could you please email [email protected] with your name, best contact time/number and your property address and we will have a manager reach out further.

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  luke ney

  5.0

  Did an amazing job and are willing to bend over backwards to really help and provide every resource available. Very kind people!

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