MembersFirst Credit Union E 67th St, Savannah, Georgia

MembersFirst Credit Union Reviews

4.3 stars based on 5 reviews

Featured Comments:

• J

  Judy Saucerman

  5.0

  Just opened an account. The young woman who helped me couldn't have been more gracious and patient. There was no wait to begin my transaction. I felt totally fomfortable and at home there, not like I was begging an institution to give me service. Looking forward to a long and happy relationship with this credit union.

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  Response from the owner

  Welcome, Judy! We're so glad you experienced the personal attention we try hard every day to provide our members! We look forward to serving you for years to come and will be happy to share your comments with our staff. Let us know how else we can serve you!

• R

  Roy Daring

  1.0

  I have used this credit union for sone time. Usually, all is well. The original teller i spoke with was horrible and rude. Apparently, working in the public was not a good career choice

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  Response from the owner

  Mr. Daring, we're so sorry to hear you were met with anything less than cheerful service from one of our team members. We appreciate your feedback as it allows us to identify a potential issue and provide an opportunity to correct an error on our part. We value each member who walks through the door, calls and messages us and hope you know we appreciate your membership as well. If you'd like to leave further feedback, please share your thoughts at [email protected] and a member of our management team will be happy to assist you.

• B

  Benjy Smith

  1.0

  Never use them them!! They take your money I've been charged 99 dollars in two weeks in service charges that they won't change.

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  Response from the owner

  Hello, Mr. Smith. We're so sorry we missed your feedback. Our savings and checking accounts are free for our members; however, we would like the opportunity to look into this for you. If you feel you were charged in error and would like us to take a deeper look into this issue, would you please share your feedback and requests using our secure email at [email protected]? We hope to help you sort this out soon. Thank you for your membership; we truly value that you have a choice where you bank and you chose us!

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