Michael Diaz * Branch Manager * 380048 Alterra Home Loans Corporate Branch S Rampart Blvd, Las Vegas, Nevada

Michael Diaz * Branch Manager * 380048 Alterra Home Loans Corporate Branch Reviews

1.0 stars based on 5 reviews

Featured Comments:

• E

  Elvis Alkhas

  1.0

  $3.50 transaction fee to pay mortgage online. Most mortgage companies don't need a processing fee to make a payment online.

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  Zach King

  1.0

  I hate this company, i will re finance with another ASAP. I have never missed a payment but because its drafted from my bank they bombard you with telemarketers to collect a debt. I have a 800 credit score and NEVER miss a payment it takes them 3 weeks to cash their checks but point the finger at the customer. TERRIBLE COMPANY!

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  Theresa Minifield

  1.0

  STAY FAR FAR FAR AWAY FROM THESE CROOKS. I would have given them a zero, goose-egg, etc. if that was an option. These are the very worst of the lenders in the entire United States. I should know. I use several lenders and none stoops so low as these thugs. They screwed up my escrow account and when I asked to remove my escrow account they said it would take 30-45 days to review it. Wells Fargo, New American Funding are other lenders that I use and there was no problem whatsoever. This company is the WORST OF THE WORST. Please be informed. I have experience in the mortgage industry. They would not let me speak with a manager nor allow me to send my request via email. I could only send it by fax (Long Distance) or USPS. Of course, then they could say they never received it. What a bunch of jerks. I am going to pursue this to the highest level possible and starting to refinance with another company. Oh, they kept telemarketing me to refinance despite telling them to stop until I threatened to take legal action. This is the only mortgage company of several that I do business with that is so unethical and will try to con whoever they can prey on.

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