Michigan Educational Credit Union - Royal Oak S Rochester Rd, Royal Oak, Michigan

Michigan Educational Credit Union - Royal Oak Reviews

3.1 stars based on 11 reviews

Featured Comments:

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  Frank Beaudoin

  5.0

  been here 30 years and been to other banks. I will have to say there is no comparison to those other banks Michigan educational bank is the best out there with the best people there to serve you in all of your baking needs.

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  Response from the owner

  Hi Frank. We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our members. We look forward to seeing you again soon at MECU.

• C

  Chris Baldwin

  1.0

  Never use this Credit Union or its ATMs. Used the ATM after hours to deposit cash, ATM took the cash and never deposited it into my bank account, gave a receipt or any other confirmation of transaction. Went through my credit union to dispute the transaction and still got denied. This Credit Union literally stole from its user and refused to provide service or help.

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  Response from the owner

  Hi Chris. We would appreciate the opportunity to talk about this further. Could you send us an email at [email protected] with your direct number? We have someone from our management team that would like to discuss this situation and see what we can do to assist.

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  Nathaniel Webster

  1.0

  I have been a member of MECU since 2004, I have had a generally lukewarm experience with them. Today I found out that my Debit card, since June, has been skimmed for over $10,000, Purchases were made in California, Minnesota, Pennsylvania, Arizona, Sydney Australia. I did not receive a call, text, or email for these suspicious charges. When I spoke with the woman at the desk, she said they could only reimburse me for 60 days. She asked me if I had been receiving statements in the Mail, which I have not, She asked me If I had been signed up for online home banking, I have been trying to sign up for years only to receive error messages every time I try to enroll. She manually had to create a username and temporary password at her computer to sign me up. MECU Is a very archaic bank, I have an Amazon credit card through Chase, I was pumping gas 20 miles from my house, and received a text asking if I was making that purchase, I feel like that is the gold standard for fraud service, MECU is behind the times. I plan on taking my banking elsewhere.

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