MidFirst Bank E Camelback Rd, Phoenix, Arizona

MidFirst Bank Reviews

3.7 stars based on 35 reviews

Featured Comments:

• A

  Adam Pak

  4.0

  Couldn't set up auto payments and got locked out of my online banking while there.

• S

  ShaiAnne Spencer

  1.0

  I consistently receive poor customer service when coming to this branch. If I can wait on making a deposit or withdrawing cash, I will go out of my way to go to another branch in Tempe just to not deal with the Camelback location. Cashing in coins was not a pleasant experience either, the members seemed to have attitude about having to help with anything. We ordered my boyfriend a new debit card while at the branch and it never showed up in the mail, come to find out the branch never placed the order for us. The Tempe branches have always offered to print a card right there on the spot, this location didn’t even offer it. When coming to the drive thru for deposits/withdraw the staff answers the window “hello” and nothing else. Where other branches say, “hello, how are you? How can I help you today?” I feel like an inconvenience coming into this branch when I shouldn’t… I’ve been a customer for 10 years now when they only had like 3 branches in the valley. And it’s not just me who gets poor service, my boyfriend also gets attitude whenever he goes alone and we have separate accounts. I don’t write poor reviews for places unless it happens on multiple occasions, I’ve had terrible service every time I’ve come to this branch in the last two years.

• C

  Craig B

  5.0

  The customer service at the Camelback office of MidFirst Bank is exceptional. For complex transactions you should schedule an appointment with a banker. But teller services are always available and excellent.

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