Mountain America Credit Union Yellowstone Ave, Pocatello, Idaho

Mountain America Credit Union Reviews

4.5 stars based on 63 reviews

Featured Comments:

• J

  James Hall

  5.0

  They are always very helpful and friendly. I have never had a bad experience with them. I would highly recommend MACU to anyone looking for a credit union to bank with.

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  Response from the owner

  Thanks for the great review, James!

• J

  Jake's Outdoor Life

  1.0

  Sent my buddy some money so he could buy me some groceries for when I come up tomorrow. The bank decided it was their place to steal MY money right as soon as it transferred into his account. Screw you Mountain America, give me my $45 back!

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  Response from the owner

  Hi, Jake. We apologize about the negative experience you've had with us and the inconvenience it has caused. We'd like to hear more about the situation to see how we can help. Please send us an email at [email protected] with more information and we'll have a team member get in touch with you as soon as possible. We hope to hear from you soon!

• N

  Nate Casida

  2.0

  Mountain America is very good at working with their members to find solutions with loans and I appreciate that service. However, their app makes me verify my phone almost every time I try to sign in. I have received way too many texts and have had to name my device too many times. Their app is a waste of time and bad service, if I wanted to get this many texts I'd sign up for spam.

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  Response from the owner

  Hi, Nate. Thanks for taking the time to leave us a review. We appreciate your feedback and we'll be sure to pass it on to our team. If you have any additional feedback you'd like to share with us, send an email to [email protected] with your contact information and we'll have a team member get in touch with you as soon as possible. Thanks!

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