Mountain America Credit Union N Main St, Cedar City, Utah

Mountain America Credit Union Reviews

4.5 stars based on 55 reviews

Featured Comments:

• J

  Jan Wilbur

  5.0

  Teller was very friendly and took care of my request and double check with another employee to verify the correct procedure for an IRA.

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  Response from the owner

  Thanks for the great review, Jan! We look forward to serving you again soon!

• C

  Craig Bailey

  4.0

  It might have just been a bad day but my last experience there was only two tellers working so the wait time was pretty long once my turn everything went fast and the teller was kind and courteous.

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  Response from the owner

  Hi, Craig! Thanks for taking the time to leave us a review and for your patience. We look forward to serving you again soon!

• S

  Samuel Dodd

  1.0

  Can you give 0 stars? Mountain America for a Credit Union is great but DO NOT I repeat DO NOT EVER USE THEM FOR A MORTGAGE. I was told 4 times I was approved. We had to ask the seller for multiple extensions and then 2.5 weeks after we were suppose to close we are told we no longer qualify even with 800+ credit scores, 5x more income then required, and enough cash in the bank to purchase the home with cash. It makes absolutely no sense. The mortgage department is completely incompetent at Mountain America. It's really sad how bad it is because as a credit union they are actually pretty dang good. So just too reiterate. DO NOT UNDER ANY CIRCUMSTANCE USE MOUNTAIN AMERICA for a HOME LOAN. You will be lied to, strung out and discarded with no regard. Update. The lender is saying the underwriter "changed her mind" and that is the reason I was approved then rejected. The truth is I had locked at a 4% interest rate and rather then the bank take the hit they denied the loan sine rates went to 6%. Would they have dropped the % rate if rates had declined? Absolutely not . Mountain America Lending should be avoided at ALL costs. Don't say "ill give them a chance, dont say i bank there so having my loan with them will be easier, Just say NO. Remember the words of Mrs Reagen. JUST SAY NO TO Mountain American as a Lender.

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  Response from the owner

  Hi, Samuel. We apologize about the negative experience you've had with us. We'd love to hear more about the situation to see how we can help. Please send us an email at [email protected] with more information and we'll have a team member get in touch with you as soon as possible. Thanks!

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