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- Mr. Cooper Pl, E St Andrew, Santa Ana
- Phone:
- +1 888-480-2432
- Website:
- https://www.mrcooper.com/
- Address:
- 1600 E St Andrew Pl, Santa Ana, CA 92705, United States
- Hours:
- Tuesday8AM–5:30PMCLOSE
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Mr. Cooper Reviews
1.4 stars based on 122 reviews
Featured Comments:
A
A Bro
4.0
I have had fairly positive interactions with Mr Cooper, and Judy from the so Cal branch was quite straightforward and honest. With the rates at historic lows, you can expect either low rates plus higher fees or vise versa. I remain a loyal customer and hope to have my mortgage paid off in 10 years. Thanks for honesty
J
Joshua Alexander
1.0
1 star should tell you my negative thoughts. AWFUL communication.
Response from the owner
Hello Joshua, This is not the impression we want to leave you with. I would like another opportunity to look into this with you. When you have a moment, please PM the account details. You are welcome to call our escalations line at 888-509-2432 at any time. Since it's a small team, we are here Monday - Friday from 8 am - 5 pm CST. If there's something I can assist you with, I'm happy to help - you can email me at [email protected]. Thanks! Respectfully, Kalie Ezenwa
T
Tristin Cole
1.0
How is this company still in business after so many 1 star reviews? Zero stars. My mortgage was sold to this company without my consent and now I am stuck dealing with them harassing me about a missing payment during the transfer, which according to my previous loan company was paid. Contacting the Better Business Bureau about their practices and lack of customer service. Apparently they got caught stealing payments under another name.
Response from the owner
Hello This is not the way we want to welcome you to the Mr.Cooper. Please follow up with me directly so I can get things moving in the right direction. You are welcome to call our escalations line at 888-509-2432 at any time. Since it's a small team, we are here Monday - Friday from 8 am - 5 pm CST. If there's something I can assist you with, I'm happy to help - you can email me at [email protected]. Thanks! Respectfully, Kalie Ezenwa
More reviews (119)
Payday Loan Calculator
Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Tuesday :8AM–5:30PM
- Wednesday :8AM–5:30PM
- Thursday :8AM–5:30PM
- Friday :8AM–5:30PM
- Saturday :Closed
- Sunday :Closed
- Monday :8AM–5:30PM
FAQs
1. How to Contact Mr. Cooper?
You Can Call +1 888-480-2432. You can complete contact form on their site.3. How to Apply for a Loan at Mr. Cooper?
You can follow on their website as long as you need loans.5. What if I Can't Repay My Loan On Time?
You need to get in touch with your lender for negotiation before you commit a breach of contract if you can't repay the debt.
2. Where Can I Find out Mr. Cooper?
1600 E St Andrew Pl, Santa Ana, CA 92705, United States may be the location of Mr. Cooper. You can find more nearby loan stores in California here.4. Does Mr. Cooper Perform as an Agency or a Lender?
Mr. Cooper is a Mortgage lender open for all kinds of loans. Besides, you can try WeLoans that can find you the best lenders for you to compare.6. Does Mr. Cooper Accept People with Bad Credit?
Sure, you can call them for more details before you make any decision.