My Healthcare Federal Credit Union Nw 39th Ave, Gainesville, Florida

My Healthcare Federal Credit Union Reviews

3.0 stars based on 11 reviews

Featured Comments:

• D

  Dr. Shane Semegon

  5.0

  Highly recommend! They have a great team and great rates. They had the best auto loan rates in town. Any time I have questions they are very helpful and responsive. Thank you My Healthcare Federal Credit Union!

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  Response from the owner

  Thank you for your kind review, Dr. Semegon. We are appreciative of the kind words and look forward to continuing to provide you service worthy of your review.

• N

  Nate S.

  1.0

  This place is a greedy bank disguised as a credit union. I’ve been a member with this place as it has changed hands and locations. The location now is inconvenient. Also, $15 for a replacement card is unreasonable and the final straw thru multiple issues here. I’m leaving it ASAP.

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  Response from the owner

  Good afternoon Nate, My name is Eric Nystrom and I am the CEO at My Healthcare FCU. I am sorry that you are unhappy with the service that you have received at the credit union. While I am not familiar with your case; I would be happy to speak with you regarding your concerns. Please reach out to me either by telephone (352) 333-4760, or email: [email protected] and I will gladly discuss is with you further in hopes of being able to come to a better understanding of your dissatisfaction with our services. I thank you for your long membership with our credit union and I hope that we'll be able to come to a positive outcome for you. Sincerely, Eric Nystrom

• L

  Lisa Ford

  3.0

  Great staff however they hold your direct deposit paycheck for days!!!!! It is so frustrating! Especially since I have banked with them for years! I know they do it so they can charge fees, which they are notorious for.

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  Response from the owner

  Good morning Lisa, My name is Eric Nystrom and I am the CEO at My Healthcare FCU. I am sorry that you are frustrated with the availability of your direct deposit and have researched your account over the previous 6 months. I cannot find any instance where the availability of your Direct Deposit was delayed. Do you have any particular deposits that you are concerned with? It is our policy to make direct deposit paychecks available on the date that your employer tells us to deposit them, which during the previous 6 months, occurred exactly on the dates they were deposited. I did notice one anomaly with your most recent direct deposit, but after reviewing the data that we received from your employer through the Federal Reserve, it was accurately deposited. You may wish to consult your employer in regards to this issue. Again, I thank you for your long membership with our credit union and am available to answer any questions you have regarding your account.

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