Navy Federal Credit Union Cobb Pkwy, Marietta, Georgia

Navy Federal Credit Union Reviews

3.3 stars based on 34 reviews

Featured Comments:

• C

  Cynthia Wallace

  5.0

  I have never had a problem since I opened my account. The customer service is great ,polite and very professional .

• A

  Alphonzo Hamilton

  1.0

  This horrible credit union has crooked members and they refuse to hold them accountable. One of their account holders at the Marrieta at 1785 cobb deposited one of my checks into their account and they refuse to investigate it without being contacted by the irs despite me having the a copy of the cashed check and IRS report. This check was made out to me yet they accepted the check for deposit into another persons account. That’s fraud and against the law! The rude and deceitful banker I spoke to from federal navy tried to blame it on the irs. However the branch is who deposited the check into their account holders account. Despite our names and signatures being totally different.

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  T’Vedt L

  1.0

  The guy at the front (Michael) is extremely rude. I stood in line for about 5 minutes before he even addressed me. He looked in my face several times & continued to do whatever he was doing on the computer. A lady walked up to the counter & asked him what she needed to do to be seen because he didn’t acknowledge her either. Once he answered her question, he then asked me what I was there for (literally the first thing he said to me.. not hi, hello or how are you), because now he has addressed someone who came up after me & still had not said anything to me yet. Once I answered him, I said to the lady “I guess if you never came over here I wouldn’t have been helped” & she laughed & agreed. He rudely chimed in “I was gone get to you” .. I asked when ? Because I had literally been standing there 5 mins & was the last person standing in the line until the lady came up. He said “when you got right here”, pointing to literally a step ahead of where I had been waiting. He was rude & condescending & didnt address or greet any of the customers that were walking up or waiting. I strongly suggest more training for Michael. This is my neighborhood branch but I’ll be driving further to avoid this hassle & rude location.

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