New American Funding- Lancaster, PA N Pointe Blvd, Lancaster, Pennsylvania

New American Funding- Lancaster, PA Reviews

4.9 stars based on 21 reviews

Featured Comments:

• M

  Mari Nana

  5.0

  Dan was pleasant and is very knowledgeable. He made the entire process quick and efficient. Dan always made himself available for any questions I had. Highly recommend!

• G

  Giddey Liz

  1.0

  I wish the realtor I had didn't recommend this company. He wes better than the rest of what we dealt with But I don't recommend this company for mentally disabled first time home buyers We expected to be excited buying a home. Instead we are Left relieved that we barely got it after many last minute changes and financial requirements We are left mentally drained from Repeating last minute changes and requests and making last minute funds appear. Calling off additional work days for repeated last minute requests. We expected alot of stress but this was so much. Extra. No one was on the same page clear on up to signing moment. Because of existing anxiety We expressed from the beginning certain things important to us like name on deed. And financial expectations. Plus the Need for simplified break down because of comprehension. It didn't matter the underwriter Claudia rarely had time to talk to us from the start. When I had enough of not understanding I was upset at the quality of assistance and told the woman about her self about a month in we started calling other companies and banks for usefull information. The owner Gary eventually started handling a few voice calls with us and was much more professional. but claudia was still doing the paperwork and alot was still messed up every few days. It was clear she only communicated that I was upset and nothing about what we discussed prior by closing. Found out on closing day they never even included me in the paperwork and we left with less money than they told us we would one day prior to signing. And it would be another 2000 that day To put me on the deed... It was their mistake they were told since the begining but we were expected to pay even more last minute to fix it. This company made us pay to take a class. Then displayed multiple warning signs of exactly what the video says to watch out for. Promised a return of A certain amount and it was much less by signing. Closing costs listed don't ad up with money provided in the paper trail they needed and now have. Should I keep my cool. Yes. But. I shouldnt feel like we are being taken advantage of by a professional company. If it was just me I would have backed out weeks ago when I noticed the person in charge of our paperwork was calling us by other clients names and always to busy to explain things. With out the help of 2 banks an ex under writer, loan officer and some knowledgeable insurance agents and recent home buyers we would still be confused. closing costs are listed at ⁹⁶⁰⁰ and we gave them 14400 But we only got 2900 back.... I'm sure we have an ok deal. And some where people worked hard to make it happen but integrity is important to me. Understanding is important. Especially in life decisions like this. This all in one company was not able to provide satisfactory service in my point of view. And we are waiting clarification of the final numbers a day after closing because we are still left confused why we didn't walk out with the conditions we were told. Also did not return calls of people wanting to help in the last minute financial requests with updates. The house is beautiful. I am happy about it but the other emotions surrounding the over all experience. I'm just still drained from the added anxiety of it.

• R

  R Svay

  5.0

  Dan and his team were all knowledgeable! The process and communication was great! We knew where we were in the process and it felt like it went by quick!

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