New American Funding - Stockbridge, GA Corporate Center Dr, Stockbridge, Georgia

New American Funding - Stockbridge, GA Reviews

4.9 stars based on 132 reviews

Featured Comments:

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  Leonard Wilcox

  5.0

  We worked with Karen K. on our recent refinance. She was very knowledgeable, always responsive and excellent to work with. The entire process was expedient and hassle-free. We highly recommend Karen and her team! Leonard W.

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  linda everett

  1.0

  I WILL NEVER USE NEW AMERICAN FUNDING OR EVER REFER THEM. MY HUSBAND AND I WAS REFERRED TO BECKY BROWN, MORTGAGE BROKER,NMLS#211483. IT WAS THE MOST DISREPECTFUL EXPERIENCE WE EVER HAD IN OUR LIFE!!!! ON OCTOBER 14, 2020, WE WERE TOLD SHE WOULD CALL US AT 630PM MST. WE WAITING FOR ONE HOUR WITHOUT A RETURN CALL OR A TEXT. MY HUSBAND TEXTED HER AT 730PM MST, HER RESPONSE WAS "SHE WENT TO DINNER AND NOW IT'S HER TIME"!!!!! SO OUR REALTOR ASKED US TO GIVE HER ANOTHER CHANCE. SO........ON OCTOBER 16,2020, ONCE AGAIN SHE WAS TO CALL US THAT EVENING, OF COURSE, SHE DID NOT. HER RESPONSE VIA TEXT WAS "OH I FORGOT"!!!!!REALLY ARE YOU KIDDING ME!!!!! I AM A CHRISTIAN WOMAN AND I DO NOT WRITE BAD REVIEWS, HOWEVER, I COULD NOT!!!! WE HAVE BEEN NOTHING SHORT OF TOTAL DISREPECT FOR US, UNPROFESSIONAL, UNCARING, WITH A VERY ARROGNANT ATTITUDE. IT'S TOO BAD THIS WORLD HAS PEOPLE WITH THIS ATTITUDE "IT'S ALL ABOUT ME"!!! SHE TREATED US LIKE OUTSIDERS. IT'S TOO BAD THIS COMPANY EMPLOYS PEOPLE LIKE HER. MAYBE IF WE LIVED IN GEORGIA, SHE WOULD HAVE TREATED US WITH THE MANNER THAT EVERYONE SHOULD BE TREATED!!!WITH RESPECT!!!

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  Jane S

  1.0

  Worst home insurance company ever!!! I went with NAF because they offered a $10,000 incentive with my new home that I wasn’t able to get with any other lender. I worked with Pam Rios who was sweet as pie, until she got my business then she became a piece of work. When I got my closing date I immediately called her to lock my rate since interest rates weren’t as low as they are now. She ignored my requests costing me thousands of dollars since I ended up with a higher interest rate. I spoke with Toby (her manager) to see if there is a way they would be able to pay down my interest rate since Pam failed to act in a timely manner. Well what a waste of time that was. Toby was on the defense immediately, cutting me off when I spoke and and wasn’t interested in anything I had to say. I had to contact the CEO for them to take action and actually do something. Because NAF is such a large corporation, they didn’t care about my little loan or the unprofessionalism their employees exhibit. After a year I switched to another lender and couldn’t be happier. I highly suggest looking elsewhere when seeking a lender for your home loans.

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