Nusenda Credit Union Palomas Ave, Albuquerque, New Mexico

Nusenda Credit Union Reviews

3.3 stars based on 24 reviews

Featured Comments:

• M

  Melissa Middleton

  5.0

  I can’t believe I’ve never reviewed this branch! I love the attention and customer service we get here. I always get assistance with whatever banking situation I find myself in. Thanks to all of you for your help!

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  Response from the owner

  Thanks Melissa! We really appreciate you taking the time to let us know about your great experience at our Paseo Branch. We'll make sure to share your kind review would our Paseo team.

• B

  Bond Girl

  1.0

  This location has the slowest tellers I’ve ever encountered. I go several times a week and regardless of what time it is, there are 2 employees only working: 1 helping the lobby and 1 for the multiple drive through lanes, despite the SEVERAL employees just standing around talking to each other in the receptionist area. I try to avoid the drive thru as much as possible because it’s usually a 20 minute wait. The drive thru could knock off several minutes if they were to provide a slot for transaction slips and gave the receipt to sign with the money like every other credit union., The employees are very nice, but sometimes too talkative which makes the lines move slowly. The Montgomery location is 1000% faster.

• K

  Kyo Rice

  1.0

  If I could give no stars I would. Nuesenda credit union has to be the WORST bank in the world! Customer service is a zero and they will never improve. You would think that if the lobby closes at 5pm then the drive through would stay open till 6pm to better serve the community. People who work late or non banking hours. But NO absolutely not. Lobby and drive through close at 5pm Monday-friday so if your an Essential worker or not a snobby bank teller baking here is going to be a pain. Their website is worse. Pass this bank by as fast as you can. Their are better credit unions in town who are able to better serve their community.

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