OceanFirst Bank NJ Maple Shade, New Jersey

OceanFirst Bank Reviews

3.7 stars based on 16 reviews

Featured Comments:

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  Nancy Nocella

  5.0

  I’ve been a loyal customer for over 20 years, but I was very sad to see the Collingswood branch close. The other day I went in the Maple Shade branch, but the systems were down. I was short on time so I figured I could just go to the Marlton branch. To my surprise that branch was closed. So I was thrilled to try yet again yesterday.. Kendall was so helpful, patient, and kind. He went above and beyond to assist.

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  Response from the owner

  Nancy: I apologize for the initial inconvenience with the computers being down. Rest assured that we are doing everything we can to ensure that doesn't happen very often. (updating equipment) As far as your experience with Kendall, I am so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. We look forward to seeing and serving you again soon.

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  Samantha Shute

  5.0

  Helpful and professional personnel with great service. Thank you Heidi!

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  Response from the owner

  Thank you so much for your kind words, Samantha. We really appreciate you taking the time to share your experience with us—and we agree, Heidi is truly a wonderful asset to our team! We count ourselves lucky to have customers like you. We look forward to seeing you again soon.

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  Patricia Smith

  1.0

  Closing the Glendora branch is a disservice to our area. Sad to say I will be changing banks to a local PNC bank. What happened to keep it local.

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  Response from the owner

  Hi Patricia, The decision to close some of our branches came after careful review of our customers’ banking habits. With so many people turning to digital channels, we decided to condense and optimize our branch network. We apologize that this affected your local branch. Rest assured, with our Mobile App, you can do almost everything on your device. For added convenience, we also offer Online and Telephone Banking. If you have additional questions, please call our Customer Care team at 1-888-623-2698. Thank you.

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