OneMain Financial Boll Weevil Cir, Enterprise, Alabama

OneMain Financial Reviews

4.1 stars based on 10 reviews

Featured Comments:

• A

  Allison Karsten

  5.0

  Heather went above and beyond for me! Great customer service! 👌

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  Response from the owner

  Hi Allison. Thank you for the great review! We're so happy to hear that Heather went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you. – LF

• J

  Jennifer Farris

  1.0

  One main financial in enterprise will only help customers that have been there before, her name is Heather and denied 2100.$ went credit is great, great job never late on a payment but, ex husband told her not to do it to hurt me. She was not even the person working with me. She waited til the very helpful lady went to lunch then got it. Said nothing she could do I know that’s not true been there with my ex step daughter that had bad credit works for tips and got a 5000.00 loan. Tell me where that happens only in ENTERPRISE ALABAMA!!!!! Also it was not just a loan for something stupid it was to save someone’s life!! Karma is all I’m going to say. God SURE Don’t like ugly….

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  Response from the owner

  Jennifer, We know this isn't the result you were hoping for. Our loan specialists make decisions based on a variety of different factors. Please call 855-663-6246 and one of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. -AS

• L

  Lori Holcomb

  1.0

  My husband and I have been OneMain Financial customers for several years now and we have always been pleased. Edit as of 5/23/2022: We traded vehicles and the dealership we used paid off our One Main loan at the end of April. A payment should not have been automatically taken out of our account but it was at the beginning of May. My husband stopped by the office and they just told him that he would have to contact the main office. It's like all the years of being a customer were just thrown to the wind. Here it is, May 23rd and we still have not received reimbursement for the payment that never should have been automatically withdrawn in the first place. They are great as long as you remain a customer, but once your loan is paid off, they drag their feet and their customer service goes down drastically. We won't ever use One Main again. So much for appreciating customer loyalty.

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