OneMain Financial Garrett Rd, Upper Darby, Pennsylvania

OneMain Financial Reviews

4.1 stars based on 16 reviews

Featured Comments:

• A

  Achille Grimes

  5.0

  It was quick fast easy and reliable!!👍👍

  ---

  Response from the owner

  Hi Achille, Thank you for your feedback and for being a customer! – LF

• C

  Cheryl Brown

  5.0

  My experience was professional and expedient.

  ---

  Response from the owner

  Hi Cheryl, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! – LF

• I

  Iloni Harris

  1.0

  My experience with a employee by the name of LAUREN was unprofessional and extremely rude. I don’t know how or when a company of this magnitude let their employees threaten to deny your loans because they’re upset but I simply asked for someone else because I didn’t like how I was being talked to. I wanted to know if there was another form to replace one if I didn’t have the right documentation and I was told what I should have already had in my email as if she had access to it. (Didn’t know they hired psychics), LAUREN also hung up on me because I stated I wanted to speak to someone else. In what world is it okay yo hang up on a customer if they’re trying to be serviced by someone else because your rude. I asked for a manager and got another associate no manager at all. Thankfully Linda was very helpful maybe Linda should take Lauren under get wing and show her a thing or two about customer service or just get rid of her all together I can almost assume this wasn’t her first incident with a customer.

  ---

  Response from the owner

  Hello Iloni and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

More reviews (13)