OneMain Financial Marks St, Henderson, Nevada

OneMain Financial Reviews

3.9 stars based on 20 reviews

Featured Comments:

• E

  Elizabeth sauer

  5.0

  This is my 2nd time receiving a loan from One Main and from my experiences it has been pretty fast and easy when you have all the correct info that you need to give them. Also I worked with Stephanie for my loan this time and she was very kind and patient.

• T

  Tina Brunetti

  2.0

  This place was a little sketchy. They advertise a pre-qualification of a high amount secured based off your information on credit karma, but when you apply the terms and amount are completely different. She was asking me questions on debt that I had already worked with a credit attorney at removing from my credit report months ago and some items that were due to fall off in the next couple months. I couldn't even see those debts anymore through the three major credit companies after I pulled my own report to double check. My score has gone up considerably from fair to good and she didn't seem to show that. We ended up going with another company who had updated information and offered 3 times the amount unsecured. Really the only plus about this company could be they report to the three credit companies to help you build your credit. I guess you can only hope they report correctly for you. I wouldn't recommend them if you are seriously trying to rebuild.

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  Response from the owner

  Hi Tina, and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• R

  Russ Carr

  1.0

  The people who works here are not VERY people friendly. My wife and I applied for a loan to help consolidate our bills and get rid of some high interest credit cards. We went into the branch to make sure we had all the paperwork we needed to provide. She said we should no of a decision in 30 min to an hour. After waiting overnight and almost 24 hours for a response, we decided to call the branch. Stephanie answered and advised me that Amber was on the phone with another customer and she would call me back. An hour and a half later, still no phone call. We then decided that since we were going to be in the area, we`d just stop by. When we arrived, Amber was gone. So we talked to the guy in the office. He was very unprofessional. He didn't speak very clearly nor did he looks at us when he spoke. He talked very low. He seemd like he was irritated to see us for the 2nd straight day. When he told us we were denied, all he said was "you should get a letter in 7-10 business days". Again, couldn't look at us and tell us, it's like he was talking to his computer instead of us. Please understand, I'm not that upset about not getting the loan. I am more upset at the lack of professionalism we experienced during our interaction with the employees. Why do you tell people that they will have an answer in a certain time and don't even bother to call them within the time frame promised. I wouldn't recommend this branch or OMF to even my worst enemy. I should have read the other reviews before even thinking about trying to work with them.

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  Response from the owner

  Hi Russ, we're sorry to hear that you've had that experience. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

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