OneMain Financial Fletcher Pkwy, El Cajon, California

OneMain Financial Reviews

3.8 stars based on 15 reviews

Featured Comments:

• b

  bleu hamilton

  5.0

  Your staff made getting a loan quite convenient she was a pleasure to do business with I’m happy with my payment terms and I would recommend you to people in the future

• R

  RAYLEINE NUNGARAY

  1.0

  Worse customer service. I have called 4 times now and each time it’s a different answer. When you start questioning them they get angry and there tone changes. I have been a non problematic client with no bad history and the one time I need to differ a payment for financial issues, rudeness is what I get. FYI their differ payment doesn’t differ a payment at all. They still take half of your payment and only differ 1/2 of it. They were not very clear on that. Therefore, it’s a partial payment and a full payment deferral.

  ---

  Response from the owner

  Hello Rayleine and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• 6

  619Scout

  1.0

  I needed an auto equity line of credit to pay for an emergency issue. I applied over the phone with a girl named Brittney. While she took my info I realized she had no clue what she was doing. She told me I would hear from them regarding my decision. When I didnt hear back after a day I contacted them. I finally got ahold of Sergio who basically had to to redo my entire packet because she had done it all incorrectly, he also said I would hear back from them. 2 more days and me calling them repeatedly, I hear back, this time from another guy. He informed me I was approved and instructed me to have to added as the lien holder on my truck, which I did. Once it was all complete, I called Sergio. He then told me that there was an issue with my income and I no longer qualified. Nothing changed with my income, they had all this information before hand. Now Im stuck with them as my lien holder and cant go through another bank until they release liability on my truck. This set me back another 2 weeks minimum. So overall they have cost me 3 weeks min and tons of grief due to their incompetence. I would never recommend them to anybody.

  ---

  Response from the owner

  Hello and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

More reviews (12)