OneMain Financial Riverside Pkwy, Lawrenceville, Georgia

OneMain Financial Reviews

3.1 stars based on 16 reviews

Featured Comments:

• V

  Val erie

  5.0

  I have been very satisfied with their service. Even when I had an issue with a claim they were very helpful. Christa in particular has shown me excellent service. She was solution oriented and calm which can be very comforting during a time of financial need. Thank you for your assistance/professionalism.

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  Response from the owner

  Hi Valerie, We're happy to hear that your loan process went smoothly and that Christa delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. Have a great day! – LF

• K

  Keith Ciancio

  1.0

  After several calls, this branch neither answers its phones nor does it return calls. Extremely unprofessional. Only here to take your money and provide NO customer service. Do business anywhere else but here!

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  Response from the owner

  We're sorry to hear this, Keith. If you are unable to reach your local branch, please feel free to reach out to Customer Care at 800-742-5465 and we will be happy to assist you. -AS

• L

  Louise D'Haiti

  1.0

  I currently have an open loan & wanted to get an additional $2k. Another hard pull had to be done. DO NOT TRUST KENZIE!!! Kenzie calls me back and asked if I wanted to consolidate my car loan with my current loan & they would give me the additional $2k I requested with all at a lower percentage of 15%. She explained how I was late previously on my car loan & how my interest rate of 30% was too high especially for the amount of months that was left to pay. She stated I had 43 months which was wrong. I have 30 months. I told her I've currently been doing well with my payments and have brought down my daily interest down just like I do for One Main. She explained One Main interest is fixed & revolving. The daily interest can't go down even if I were to make extra payments, it would just go towards the principle. I told her that was partially incorrect. I've been doing my calculations and I've gotten the interest rate almost $2/daily dropped off & it's not revolving. My credit cards are revolving. Also the percentage rate on my car note is 18%. Yes that's high but Ive gotten the daily interest rate $5/daily dropped off. I don't know if it's some type of quota for her but she's feeding false information just so she could lure you in. Luckily I'm not vulnerable. I just wanted to pay extra on other bills to increase my credit score. I rather keep giving extra on my car than to consolidate anything with her. She's a liar & she's not to be trusted. Won't be playing with my money today. I will quickly pay off my previous loan to be done with this company. 1 last thing, she quoted my current daily interest rate as $6.24 which I knew was a lie. I called the next day and spoke with Mish who quoted a daily interest rate of $3.19 which I knew was accurate. I asked to speak with a manager, apparently there's not a branch manager available. No more business with this company. Their loans are 35%. Run!!!

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