OneMain Financial I Weatherford, Texas

OneMain Financial Reviews

3.6 stars based on 13 reviews

Featured Comments:

• a

  amber harshman

  5.0

  I came in to get a loan to consolidate my debt every person I came in to contact with was nice and pleasant to deal with . The office was very clean was able to do almost everything over the phone or via email to save me a trip till I needed to come in to sign

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  Response from the owner

  Hi Amber- We appreciate your positive feedback about your experience. We take pride in serving our customers, and we hope to see you again soon! – LF

• P

  Paula Medina

  1.0

  We have been customers for this office for many years and have never experienced service like this before. Terrible customer service today, offered by the clerk Sara! Went into office to pay in full a loan we had. Almost $8600 The cashier's check was short .03 penny's, Sara tells us she will have to get it approved by manager to wave pennys, we tell her to just charge debt card then she says they have to charge a dollar,then that doesn't work, and we can't just give them the pennys, WTH Then there was the issue with wearing a mask. She has us put on mask when going in while all along there was a sign posted that said vaccinated people don't have to mask up, she didn't even ask if we were vaccinated when I took mine off she tried to make me wear the mask while in office nope showed my vacc card. We will never use their services again or refer to other people.

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  Response from the owner

  Hello Paula and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• B

  Brandon Phillips

  1.0

  10/10 would not recommend. I took out a $12,000 loan for a 2005 gmc 2500 hd, after totaling my truck one main financial went against my decision to keep the truck and sold it to the insurance for pennys. After I begged them to let me keep it to fix it or use the parts they said in there opinion it wasn’t worth it. Instead they took $1000 more for the truck, pretty upset seeing I just put over $2000 in a brand new transfer case that I feel was stolen from me. As it may have been worth it to them it was not to me, and I greatly expressed this. So if your reading this, just find a different company that will actually listen and care about what you want.

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  Response from the owner

  Hello Brandon, and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

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