Orlando Credit Union - SODO Branch S Orange Ave, Orlando, Florida

Orlando Credit Union - SODO Branch Reviews

4.0 stars based on 12 reviews

Featured Comments:

• C

  Chanie Bra

  5.0

  Just came from this branch and from being out of state on vacation what a great experience. The fact that they do shared banking with American heritage was a lifesaver for us. Malik was so friendly and attentive to us and made sure we were taken care of. Very professional, fast and excellent customer service. Thank you.

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  Response from the owner

  Thank you so much for your kind words, Chanie. We really appreciate you taking the time out to share your experience with us. We are so glad Malik was able to take care of you and hope you enjoy the rest of your stay in the Orlando area! Sincerely, The Orlando Credit Union Care Team

• G

  G S

  1.0

  Worst bank ever, period! The lady ask me if I was depositing to my checking account and I said yes and put a check next to checking account. She said I was giving her attitude, which made me upset cause it seemed like she was more concerned about me rather than doing her job. What made me even more upset is the only words that came out my mouth was “ yes it’s going to checking”. This lady said she was the supervisor and no manager on duty. She wanted to refuse my deposit but did it anyways because she knows she was reacting off emotion and not rational. I would never bank here and will make sure to pass the word around. Also let me not forget the lady tried to steal my money saying the 20 dollar bill didn’t feel right. I ask her to use the marker and she said that the markers to see if bill is real doesn’t work at all. This bank tries to deny customers service and steal money. Please train your employees to deal with different personalities customers have.

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  Response from the owner

  Thank you for providing your feedback and letting us know about your experience. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We would love to speak with you further and see if we can better understand your situation. Please give us a call at 407.835.3500 and we'd be happy to help you out. Thank you, The Orlando Credit Union Care Team

• m

  mike loggans

  5.0

  Rabih was my only contact at the bank when I enquired about a mortgage loan. Throughout the entire process he was more than patient with me. And I’m not kidding when I say that I probably called him 50 times. He was always available for me to talk to and ask questions. My wife and I are now in the process selling our home in Kansas and making the move to Apopka. Rabih was key in making this all happen. He was always available and always the gentleman. Mike Loggans

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  Response from the owner

  We really appreciate you taking the time out to share your experience with us, Mike. We are so glad to hear that Rabih was able to help you and look forward to seeing you at our Apopka branch in the near future! Sincerely, The Orlando Credit Union Care Team

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